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Site Policies, Terms & Conditions

Customer Care

Store Policy

At CryptoLids.com, customer satisfaction is our top priority. We strive to provide high-quality products and exceptional customer service. This Customer Care Policy outlines our commitment to helping you every step of the way.

Ordering and Shipping:

  • Orders can be placed online 24/7 through our secure website.

  • Shipping rates and lead time will be calculated based on the size and destination of your order.

  • We do our best to ensure that orders are fulfilled and shipped promptly, but please allow the designated timeframe per your region's stated timeline in the ordering process for processing.

Payment and Billing:

  • We accept a variety of payments (see below marked Payments section).

  • Your payment information is securely processed through our encrypted system.

  • Billing information will appear on your statement as Ardentreal DBA, CryptoLids.com.

Customer Support:

  • Our dedicated Customer Support team is available to assist you with any questions or concerns you may have.

  • Please contact us via live chat or email at info@cryptolids.com for support.

We appreciate your business and are here to help in any way we can. Thank you for choosing CryptoLids.com!

Privacy & Safety

At CryptoLids.com, we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure its security.

Information Collection and Use:

  • We collect personal information such as names, addresses, email addresses, and payment information when users create an account or make a purchase on our site.

  • This information is used to process transactions, provide customer support, and send promotional emails (with opt-out options).

Data Security:

  • We implement strict security measures to protect user information, including regular data backups and secure servers.

  • Access to personal information is limited to only those employees who need it to perform their job duties.

Third-Party Sharing:

  • We do not sell, trade, or otherwise transfer personal information to outside parties.

  • We may share aggregated, non-personal information with third parties for marketing and advertising purposes.

Cookies:

  • We use cookies to enhance user experience and gather data on site usage. Users can choose to disable cookies through their browser settings.

Changes to Privacy Policy:

  • We may update this Privacy Policy periodically, with changes reflected on this page. Continued use of the site constitutes acceptance of any changes made.

Contact Information:

  • If you have any questions about our Privacy Policy, please contact us at info@cryptolids.com.

By using CryptoLids.com, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

Wholesale Inquiries

Thank you for your interest in carrying CryptoLids.com products in your store. We are excited to work with you and provide your customers with the highest quality products.

Eligibility:

  • To be eligible for wholesale pricing, you must be a brick and mortar or online retailer with a valid resale certificate.

  • Wholesale accounts are subject to approval and may be declined if deemed not in line with our brand values.

Ordering and Payment:

  • Minimum order quantity and value may apply.

  • Wholesale prices and product availability may vary based on current inventory levels.

  • Payment must be made in full before orders are shipped.

Shipping and Lead Time:

  • Shipping costs will be calculated based on the size and weight of your order, and added to your invoice.

  • Lead time for shipping may vary, but we strive to fulfill orders as quickly as possible.

Return and Exchange Policy:

  • Wholesale orders are non-returnable and non-refundable, except in cases of defective merchandise.

  • In the case of defective merchandise, please notify us within [insert time frame] of receipt and we will provide instructions for exchange.

Marketing and Promotion:

  • We encourage our wholesale partners to promote CryptoLids.com products through their own marketing channels, including but not limited to, social media, email campaigns, and in-store displays.

  • We may also feature our wholesale partners on our website and in our marketing materials.

Contact Information:

  • If you have any questions or would like to place a wholesale order, please contact us at info@cryptolids.com.

We look forward to working with you!

Shipping Policy

Shipping Policy

At CryptoLids.com, we understand the importance of getting your products to you in a timely manner. That's why we offer a variety of shipping options to meet your needs.

For domestic orders, we offer standard shipping, expedited shipping, and overnight shipping. Standard shipping typically takes 3-5 business days, expedited shipping takes 2-3 business days, and overnight shipping takes 1-2 business days.

 

For international orders, we offer standard international shipping and expedited international shipping. Standard international shipping typically takes 7-14 business days, and expedited international shipping takes 5-10 business days.

 

All orders will be processed within 24 hours of receipt and shipped from our warehouse. You will receive a shipping confirmation email with a tracking number once your order has been shipped.

Please note that we are not responsible for any customs or import duties that may be charged on international orders.

*Free Shipping is only available in eligible countries. Brazil, and other regions with import laws, are excluded. Some more remote regions including but not limited to areas of Africa, Antarctica, Greenland, and USSR, are excluded.

Return & Exchange Policy

 

CryptoLids.com stands behind the quality of our products and wants you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns of unworn, unwashed, and undamaged merchandise within 30 days of the original purchase.

To initiate a return, please contact our customer service team at info@cryptolids.com For a return authorization number or USE THE “RETURNS” LINK IN THE ORIGINAL ORDER EMAIL RECEIPT. Once we have issued you a return authorization number, please send the item(s) back to us at the address provided.

Please note that shipping and handling charges are non-refundable. 

Upon receipt of your return, we will process your refund and credit the original form of payment. Please allow up to 10 business days for the refund to be processed.

 

If you receive a damaged or defective item, please contact our customer service team immediately at info@cryptolids.com and we will make arrangements for a replacement.

 

Thank you for choosing CryptoLids.com for your headwear needs.

Terms & Site Policy

Terms & Conditions

By accessing or using our website, you agree to be bound by the following terms and conditions ("Terms of Use"). If you do not agree with these terms, please do not use our website.

  1. Use of our Website: Our website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our website without our prior written consent.

  2. Intellectual Property: All content on this website, including text, graphics, logos, images, and software, is the property of CryptoLids.com or its suppliers and is protected by United States and international copyright laws.

  3. Product Information: We strive to provide accurate and up-to-date information on our website. However, we do not guarantee that the information on our website is error-free. Prices and availability are subject to change without notice.

  4. Order Processing: All orders are subject to acceptance by CryptoLids.com. We reserve the right to refuse any order without giving a reason.

  5. Payment: We accept major credit cards and PayPal for payment. Payment must be received in full before the product is shipped.

  6. Shipping: Please refer to our shipping policy for information on shipping options and rates.

  7. Returns and Refunds: Please refer to our return policy for information on returns and refunds.

  8. Limitation of Liability: In no event shall CryptoLids.com be liable for any special, incidental, indirect, or consequential damages of any kind, or any damages whatsoever, arising out of or in connection with the use of our website or the products purchased through it.

  9. Governing Law: These Terms of Use shall be governed by and construed in accordance with the laws of the United States and the State of [state], without giving effect to any principles of conflicts of law.

  10. Dispute Resolution: Any dispute arising out of or related to these Terms of Use or the use of this website shall be resolved by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association.

  11. Contact Us: If you have any questions or concerns about these Terms of Use, please contact us at info@cryptolids.com.

Site Policy

We are committed to providing you with an enjoyable and secure online shopping experience. To ensure that your experience is safe and secure, we have established the following site policies.

Privacy Policy: We respect your privacy and are committed to protecting it. We will not share or sell your personal information to any third party. Please refer to our privacy policy for more information.

Security: We take the security of your personal information seriously. We use industry-standard encryption technologies to protect your information during transmission.

Accuracy of Information: We strive to provide accurate and up-to-date information on our website. However, we do not guarantee that the information on our website is error-free.

Pricing: We strive to provide accurate pricing information on our website. However, prices are subject to change without notice.

Product Availability: We make every effort to keep our website up-to-date with the availability of our products. However, we cannot guarantee that a product will be available until you have placed your order.

Returns and Refunds: We have a 30-day return policy for unworn, unwashed, and undamaged merchandise. Please refer to our return policy for more information.

Shipping: We offer a variety of shipping options to meet your needs. Please refer to our shipping policy for more information.

Intellectual Property: All content on this website, including text, graphics, logos, images, and software, is the property of CryptoLids.com or its suppliers and is protected by United States and international copyright laws.

Terms of Use: By accessing and using our website, you agree to be bound by these site policies and any other terms and conditions that may be posted on our website from time to time.

Contact Us: If you have any questions or concerns about our site policies, please contact us at info@cryptolids.com.

Thank you for choosing CryptoLids.com for your headwear needs.

Bitcoin, Crypto, Hats, Ethereum, VaporFi

Payment Methods

Anchor 4

• Credit / Debit Cards
• PAYPAL

• WEB3 Wallet Connect - Coming Soon (DM for crypto payments via wallet transfer @CryptoLidsCom on Twitter)

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