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FREQUENTLY ASKED QUESTIONS

  • Q: What materials are your hats made of?
    A: Our hats are made of a durable combination of polyester and cotton, designed to be comfortable and adjustable to fit any head size.
  • Q: What kind of products do you offer on cryptolids.com?
    A: We specialize in creating high-quality crypto-themed hats, including baseball caps and dad hats, that are perfect for crypto enthusiasts. Our hats feature embroidered logos of popular cryptocurrencies like Bitcoin, Ethereum, and NFTs.
  • Q: Can I request a custom hat with a specific crypto logo?
    A: Yes, we do offer custom hat orders. Please contact us at info@cryptolids.com with your request and we will do our best to accommodate it. You may also DM for collaboration with ArdentReal brand designs via Twitter @CryptoLidsCom or @ArdentReal.
  • Q: How long does it take for my order to be shipped?
    A: Orders typically take 3-5 business days to be processed and shipped. Shipping times vary based on location, but you will receive a tracking number once your order has been shipped.
  • Q: What is your return/exchange policy?
    A: We accept returns and exchanges within 14 days of receipt of the product. The product must be in its original condition and packaging. Please contact us at info@cryptolids.com to initiate a return or exchange. (See also returns "Shipping & Returns" page link can be found in site footer.
  • Q: How can I stay updated on new products and promotions?
    A: You can sign up for our newsletter on our website to receive updates on new products and promotions. You can also follow us on social media @CryptoLidsCom for the latest news and updates.
  • Q: How can I contact you if I have any questions or concerns?
    A: You can reach us through email at info@cryptolids.com or through our contact form on our website. We will respond to your inquiry as soon as possible.
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